Troubleshooting

I tried to access my website but I got an error page instead.

One of several things has happened:

  • Your web host's server is down. If it persists for more than a few hours, contact your web host for a status update.
  • Your domain registration has lapsed. You can easily check your domain name's expiration date by going here. Enter your domain name and check "Domain," then click on the "submit" button. Your expiration date will be shown at the end of the domain registry record. If your domain has lapsed, contact your domain registrar immediately.
  • Your hosting account is not paid up. Contact your web host immediately.

I edited a page and uploaded it to the server but my edits aren't showing up.

You've probably uploaded your page to the wrong folder on the server. Make sure you're in the public_html or equivalent folder on the server, and in the same subdirectory where it resides on your computer. For instance, if the folder where you keep your website files on your computer has a subfolder called "articles", and the file you edited was an article in that subfolder, make sure you uploaded it to public_html/articles/ on the web server.

 

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